Self-Help-Book-Reviews.com

A poem hangs on the wall at Mother Theresa’s orphanage in India. For all who are called to lead, it is a great reminder of what we should do:

1. People are illogical, unreasonable and self-centered (including me). Love them anyway.

2. If you do good, people will accuse you of selfish, ulterior motives. Do good anyway.

3. If you are successful, you win false friends and true enemies. Succeed anyway.

No matter what role you play in your company, becoming a more effective listener will help you get ahead in your position. It means fewer errors, improved accuracy, and enhanced working relationships. And, listening to your customers and referral sources will definitely help you in your marketing efforts. You will solicit better information from other people whether interviewing job candidates, solving work problems, or working to make a sale.